Terms of service

Draft of November 2026

1. Who these terms are for

These terms are between ("we", "us") and the studio that signs up ("you"): the mixing or mastering engineer or business that runs a studio on , and the people on your team. Your clients use your studio under your own arrangement with them; they never pay us and don't agree to these terms.

2. Your account

• Give us a real name and an email address you control. Sign-in works by emailed links, so keep that inbox secure.
• You're responsible for what happens in your studio, including what your team and clients upload.
• Your studio's address (for example yourstudio) is yours while your account is open.

3. Trial, plans and billing

• Every studio starts with a 30-day free trial with everything switched on. Each person, each email address and each card gets one free trial. If the card you add has already had a trial with us, there is no second trial: we ask whether you want to start your plan straight away, and nothing is charged unless you agree.
• Plans are billed monthly or yearly in advance, through Stripe. You can change plans at any time. Stripe holds your card details; we never see or store them.
• [To settle: taxes, price changes and how much notice we give.]

4. The trial and automatic renewal

[For the lawyer's review: this section, including the refund wording and any notice the law of each country requires.]

• To start the trial, you choose a plan, monthly or yearly, and add a card. Nothing is charged when you add it.
• When the trial ends, the plan you chose starts and your card is charged its price for the first month or year. We show you the exact date and amount before you add your card, and you agree to them.
• After that, your plan renews automatically at the start of each month or year, and your card is charged each time, until you cancel.
• We email you 7 days before the first charge, with its date, its amount and a link to cancel. We also email you when the trial starts.
• You can cancel at any time in one click, under Settings > Plan and billing. Cancel during the trial and nothing is ever charged: your studio works until the trial ends, then turns read-only. Cancel a paid plan and it runs to the end of the period already paid for, and is not charged again; then your studio turns read-only. Nothing is deleted when you cancel.
• You can undo a cancel ("Keep my plan") at any time before the trial or the period ends.
• We don't refund a period that has already started, unless the law where you live says otherwise.
• If a charge fails, Stripe tries again over the next few days and we email you. Your studio keeps working in the meantime; if the payment keeps failing, it turns read-only until a plan is paid.

5. Money between you and your clients

Invoices, payment plans and payment links in your studio are paperwork between you and your clients. Clients pay you directly through your own payment link. No client money passes through us, we are not a party to your agreements with your clients, and we don't handle refunds or disputes between you.

6. Contracts and electronic signatures

• We provide a tool to send your own contract and collect an electronic signature. What the contract says is up to you.
• For each signature we keep a record: the signer's name and email, the time, their IP address and browser, and a fingerprint of the exact document signed.
• Nothing we provide is legal advice.

7. Your content

You and your clients keep every right to your music, files, notes and messages. You give us permission to store, process, stream and copy them only as needed to run your studio (for example making listening copies and backups). You confirm you have the rights to what you upload.

8. Acceptable use

Studios, their teams, their clients and their guests all agree not to use to:

• Store or share anything illegal. Child sexual abuse material is removed, preserved as the law requires and reported to the National Center for Missing & Exploited Children and the police, and the studio is closed at once.
• Share music, artwork or files you don't have the right to share. Guest listen links are for the people you work with, not for publishing music to the public.
• Send spam. Only email people you work with; every studio has daily sending limits, lower during the free trial.
• Pretend to be another business, a payment or music service, or itself.
• Cheat anyone out of money. A payment link must go to the studio's own real payment page.
• Harass, threaten or abuse anyone.
• Upload anything meant to do harm, or try to get around the limits, the security of the service or another studio's data.
• Open several free trials or accounts to avoid paying, or sign up with a script.
• Go beyond your plan's limits (seats, active projects, storage).

We may remove content, switch off a guest link or suspend a studio that breaks these rules, and will say why unless the law says otherwise. To report something, use Report abuse.

9. The software

The software, its design, its screens, its words and its code belong to us and are protected by copyright. Your plan lets you and your team use it to run your studio, and lets your clients and guests use it to work with you. It gives no other rights. Nobody may:

• Scrape, crawl or harvest any part of the service, or reach it with robots, scripts or other automated means, other than through tools we provide.
• Copy, reproduce, frame or mirror the software, its screens, layouts or text, or make a product that imitates them.
• Decompile, disassemble or reverse engineer any part of the software, or try to work out its code, its structure or how it works.
• Use the service, or anything learned from it, to build a competing product or to train an AI model.
• Remove or hide any notice of who owns it.

Anyone who does any of this loses the right to use the service at once. We may close the studio involved without a refund, and take legal action.

10. Storage and deletion

• Each plan includes a set amount of storage. When a studio is full, new uploads wait until there is room.
• A studio holding more than its plan's storage after moving to a smaller plan has $OVER_DAYS days to choose a plan with more room or make room. We email the studio's owner $NOTICES. After the $OVER_DAYS days, the audio of the studio's oldest delivered projects, then its archived ones, is removed until it fits its plan. Its active projects are never touched.
• A studio with no plan (its trial ended, or its plan was cancelled) is read-only, and keeps everything for $OVER_DAYS days. We email the studio's owner $NOTICES. If no plan is chosen by then, the audio of its projects is removed: delivered and archived projects first, then the others, oldest first.
• In both cases notes, approvals, contracts, invoices, lyrics, messages and the project records are always kept, so a studio that comes back still has them. Choosing a plan, or making room, stops this at any time.
• We never email a studio's clients about any of this.
• A sign-up that is never confirmed is deleted after 24 hours.
• A studio whose email is confirmed but which never adds a card, and holds nothing yet, is deleted $CARD_REMOVE days after the email was confirmed. We email its owner once, after $CARD_NOTICE days. Its address and email can then be used to sign up again.
• [To settle: how long data is kept after an account closes, and how you take a full export before it goes.]

11. Service, changes and liability

• We work to keep the service running and backed up, but can't promise it will never be interrupted.
• [To settle: limitation of liability, indemnity, governing law and where disputes are heard.]
• We'll tell you before these terms change in a way that matters to you.

12. Support assistant

[For the lawyer's review: this section, including liability for mistakes in automated replies, how long support history is kept, and whether conversations may be reviewed to improve the service.]

When you write to support, the first reply may come from our AI assistant. It is an automated system, not a person, and every reply it sends says so. It answers from our help pages and from your own studio's account details. It can't change your account, and it can't grant refunds, credits, discounts or exceptions. Nothing it says about them binds us, and it does not give legal or tax advice. Our team reads every conversation. You can reach a person at any time by replying "person", or by choosing person-only help in Settings. Your messages, and the account details the assistant looks up to answer them, are processed by the service providers named in our Privacy Policy to write the reply, and are kept with your support history.

13. Contact

[Contact address to be added before launch.]

See also our Privacy Policy.